Privacy policy
Welcome to Lexadvice! Your privacy is important to us, and this Privacy Policy outlines how we collect, use, share, and protect your information. We value transparency and are committed to keeping your information secure. Please read this policy to understand how we manage your data and your rights in relation to your privacy.
Information We Collect
1. Personal Information You Provide
We may collect the following types of information that you voluntarily provide:
- Booking our cleaning services.
- Submitting inquiries through our contact form.
- Signing up for promotions or newsletters.
- Providing feedback or reviews.
This information may include:
- Name
- Email address
- Phone number
- Physical address (for service visits)
- Payment information (for invoicing and payments)
2. Automatically Collected Information
When you interact with our website, we may collect data automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited on our site
- Time spent on our site and navigation patterns
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information collected to:
- Schedule and deliver our cleaning services.
- Communicate with you regarding appointments, inquiries, and service updates.
- Process payments and issue invoices.
- Improve our website and customer experience.
- Send promotional materials and special offers (with your consent).
- Comply with legal requirements.
Sharing Your Information
We may share your information in the following circumstances:
- Service Providers
We work with trusted third-party vendors, such as payment processors and booking software providers, to facilitate our services. - Legal Obligations
We may disclose your information if required by law or to protect our rights, property, or the safety of others. - Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update
You can request access to your personal data and ask us to correct or update any inaccuracies. - Opt-Out
You can opt out of receiving marketing emails by clicking the “unsubscribe” link or contacting us directly. - Data Deletion
You can request the deletion of your personal information unless it’s required for us to fulfill our services or comply with legal obligations.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. While we strive to maintain the highest security standards, no system can guarantee complete protection.
International Data Transfers
Our Services may be accessed globally, which means your information may be transferred and stored outside your country. We take steps to ensure that data transfers comply with applicable data protection laws and that your information remains safeguarded.
Third-Party Links and Services
Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before engaging with them.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of material changes by posting the updated policy on this page, and we encourage you to review this page regularly.
